Do Not Respond to Emails Requesting Personal Bank Information (2017-10-17)

Summary

This is a short public-awareness notice issued by the Cayman Islands Monetary Authority (CIMA) in October 2017, warning the general public about phishing emails that impersonate banks and request personal or online banking details. It is not a regulatory rule or directive imposing compliance obligations on licensees, but a consumer-protection alert.

The notice reminds readers that legitimate Cayman Islands-licensed banks, as a matter of best practice, do not ask customers to provide personal details via email.

• Ignore such emails.
• Avoid clicking on embedded links.
• Contact the bank directly to verify any request, in order to avoid financial fraud.

Because this is purely an informational/awareness notice rather than a binding instruction, it does not create new regulatory requirements for banks or other licensees, and does not specify any deadlines or compliance actions.

Applies to

banks