Bailiwick Data Protection Advisory (2025-03-03)

Summary

This is a public awareness advisory from Guernsey's Office of the Data Protection Authority (ODPA) warning Bailiwick residents about a phishing scam involving fake telecoms bills impersonating the provider Sure. It does not impose any regulatory obligations on businesses; it is consumer-facing guidance aimed at helping individuals recognise and avoid the scam.

• Who is targeted: Islanders generally, with specific warning to those using CWGSY email accounts, who are being targeted in this particular phishing campaign.
• Red flags highlighted: Generic greetings instead of your name, missing account numbers, urgency or pressure to act, spelling or formatting errors, suspicious links or attachments, and requests to log in via email links.
• Recommended precautions: Check the sender's actual email address, verify suspicious messages via a separate trusted channel such as phone, use unique passwords per account, enable two-factor authentication, and share guidance with less tech-literate friends or family.