Data Protection Complaint Form

Summary

This is a fillable form published by the Cayman Islands Office of the Ombudsman for individuals who wish to lodge a data protection complaint against an organization. It collects the complainant's personal details, the organization being complained about, the nature of the complaint, supporting evidence, and the desired outcome, and can be submitted by email, post, or in person.

• Who can complain: The form allows a person to complain on their own behalf as the aggrieved person, or on behalf of another aggrieved person with written authorization.
• Access complaints: Covers situations where an organization did not respond to, refused, or only partially fulfilled an access request for personal information.
• Handling complaints: Covers misuse of information, use for a different purpose than collected, refusal to delete or excessive retention, failure to keep information secure, unwanted contact, and refusal to correct information.
• Submission channels: Completed forms may be submitted via email to info@ombudsman.ky, by postal mail to the Ombudsman's PO Box, or in person at the Anderson Square office in George Town.
• Privacy notice: Explains that personal data submitted is used by the Office of the Ombudsman to process, investigate and resolve complaints under various laws including the Data Protection Law, and may be anonymized for statistics and research.

This document is purely an intake form and privacy notice; it does not itself impose regulatory obligations on organizations, but organizations that are the subject of a complaint should expect the Ombudsman to contact them as part of an investigation triggered by a submitted form.

Applies to

individuals (data subjects) making complaints, organizations that are the subject of a data protection complaint