Statement of Guidance
Contactless Certificate Collection Guidelines (Hong Kong Office)
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Summary
This is a short operational guidance notice from the BVI Financial Services Commission's Hong Kong office setting out a contactless procedure for Registered Agents collecting hard copy certificates in person. It does not create new legal requirements but establishes the physical collection process agents must follow at that office.
- Preparation: Bring the company chop before arriving to collect a certificate.
- Signoff sheet: Wait for an employee to issue a certificate signoff sheet, then write your name and apply the company chop before returning it to an employee.
- Building access: Do not attempt to enter the building at any point.
- Collection: Wait for an employee to place the certificate at the designated collection point, then remove the labelled package.
- Departure: Leave the premises promptly after collecting the package.
Key obligations
- Registered Agents collecting hard copy certificates from the Hong Kong office must have their company chop on hand.
- Registered Agents must wait for an employee to issue a certificate signoff sheet before proceeding.
- Registered Agents must write their name and apply the company chop to the signoff sheet and return it to an employee.
- Registered Agents must not attempt to enter the building.
- Registered Agents must wait for an employee to place the certificate at the designated collection point before retrieving it.
- Registered Agents must remove only their own labelled package from the collection point.
- Registered Agents must leave the premises promptly after collection.
Applies to
Registered Agents
Version history
2026-07-11